Effective Date:
Operator: Guartex Ltd.

At TurkSeek AI, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and store information when you use our services.

1. Information We Collect

• Authentication Data: If you choose to sign in with Google, we collect basic profile information (name, email, profile picture).
• Usage Data: We may collect anonymized usage metrics to improve the service.
• Chat Content: Your chat interactions may be stored under your user account to enable project saving and future retrieval.
• File Uploads: Files or images you upload are processed securely and may be stored if necessary (future feature, pending full Storage integration).

2. How We Use Information

• To provide and maintain the TurkSeek AI service.
• To personalize your experience.
• To improve our AI models and service quality.
• To enable saving and management of your projects.

3. Data Storage and Security

• All data is securely stored using Google Firebase services (Firestore, Storage).
• User data is isolated under individual user accounts (`users/{userId}`).
• We implement industry-standard security measures to protect your information.

4. Data Sharing

• We do not sell, trade, or rent your personal information.
• Data may be shared with third-party services strictly for service operation (e.g., Google AI services, Firebase infrastructure).
• We comply with applicable legal requirements regarding data requests.

5. Your Rights

• You may request access, correction, or deletion of your data by contacting us.
• You may choose to sign out or delete your account at any time.

6. Updates to This Policy

• We may update this Privacy Policy as needed.
• Significant changes will be communicated via the application or email.

7. Refund Policy

Our general policy is that all subscriptions to TurkSeek AI are non-refundable.

• You can cancel your monthly or annual subscription at any time. Your cancellation will take effect at the end of your current paid billing period.
• Upon cancellation, you will continue to have access to the service through the end of your current billing cycle.
• We do not provide pro-rata refunds or credits for any partially used subscription periods or if you cancel your subscription before its renewal date.
• Any exceptions to this policy will be made at the sole discretion of Guartex Ltd. and will be considered on a case-by-case basis for extenuating circumstances.
• If you have any questions or believe you are entitled to a refund under applicable law (including your statutory rights if you are a consumer in the United Kingdom or European Union, such as rights related to cooling-off periods for initial purchases where applicable and if the service has not been substantially used), please contact us at ai@turkseek.com.

This refund policy does not affect any statutory rights that may apply. We recommend consulting with a legal professional if you have specific questions regarding your rights under UK law.

8. Contact Us

For any questions about this Privacy Policy or our refund policy:
ai@turkseek.com